Complimentary WiFi is the most important factor when tourists book a hotel room in Thailand, according to a survey by Expedia and HL Group. The Hotel Etiquette Poll found that 66% of the 1,027 respondents consider free WiFi the most important factor when booking a hotel room, followed by price (64%), location (54%) and the room rate with breakfast (53%). Among the least important factors were adults-only restrictions (10%), pet friendliness (12%), adjoining rooms (14%) and the hotel brand (18%). When considering hotel services and amenities, WiFi remained top of the list of factors at 95% when tourists book a hotel room, followed by ability to control the room temperature at 93% and an in-room fridge at 90%. Just over four in 10 or 44% said they asked to switch their rooms when they stayed in a hotel.

Source: Bangkok Post November 15, 2016 04:09 UTC